AI for manufacturers and distributors
You're not short on tools. You've got an ERP, a CRM, a quoting system, email, and a stack of spreadsheets holding the rest together. What you don't have is anything that works across all of it or tells you what's happening before it shows up in the monthly numbers.
We put AI to work across everything you already have. It handles the work your team keeps repeating, and it shows you the things you'd normally find out about a quarter too late.
Then we train your people to run it.
You've already tried this once
You bought ChatGPT licenses and told people to try it. A few used it for a month. The ones who stuck with it are rewriting emails and summarizing articles. Useful enough, and nothing that changed how the business runs.
Somebody on your team spent a couple thousand dollars on an AI tool that nobody uses now.
And you sat through an AI session at an industry conference. The demos were impressive. Two weeks later you realized none of it applied to a company like yours, and nobody had told you what to actually do to improve your business.
Maybe you also hired a consultant. Six weeks of interviews, a 40-page plan, a $30,000 invoice, and a document sitting in a SharePoint folder that nobody has opened since.
None of that was a mistake. It just wasn't connected to how the work actually gets done.
Where The Money Goes
Four places it's usually hiding
The same four things are costing you money every week.
The same work, over and over
A customer emails an order and somebody keys it into the ERP. A quote gets built from a spreadsheet, then retyped somewhere else. Inside sales answers the same questions about stock, lead times, and pricing a dozen times a day. Every one of those has to get done, but none of them need your best people.
Accounts that slip gradually
The orders that got a little smaller. The reorder that came in three weeks late. The customer who moved two product lines to another vendor and didn't mention it. Nobody catches any of that until it's a big enough hole to notice, and by then it's usually too late to fix.
Decisions made on instinct
Tariffs hit three product lines. A supplier gets acquired. A state changes a rule that affects how you ship. You're making bigger decisions under more uncertainty than at any point in your career, and you're doing it with gut feel and spreadsheets.
What your veterans know
Your regional manager retires in eight months. Your best technical rep is getting calls from a competitor. The product knowledge and the customer history they carry has never been written down anywhere useful. So there's no easy way to tap that wisdom.
What We Actually Do
We connect the systems you already run
We connect the systems you already run and teach the AI how your business works. Your pricing rules, your product data, your customer history, your process for handling the situations that come up every week.
Then we start moving the repetitive work off people's plates and onto the AI, one piece at a time. An order that comes in by email gets read, checked, and entered. A rep in the field can ask a question about a product or an account and get an answer that reflects your actual data. A customer asking about stock and lead times gets an answer without pulling somebody off something else.
All that information is already sitting in your systems. What's been missing is something that looks across all of it, sorts the noise from the signal, and brings you what matters that morning. Which accounts are slowly drifting. Where your margin is slipping by product line. Which quotes are sitting too long.
You don't have to go looking. And when you want to dig deeper, you can just ask.
Where You Actually Stand
That advantage gap is still small
Every conference session and vendor email is designed to make you feel late to the game. But most companies your size are exactly where you are. A few licenses, a couple of experiments, nothing that changes how the work is getting done.
The handful of your peers who are pulling ahead simply picked the right thing to build, and they've been compounding on it ever since.
But it won't stay that way forever.
How We Start
Start with the Treasure Map
Before anyone builds anything, we go into your business and talk to the people doing the work.
- 01
We talk to the people doing the work
Inside sales, customer service, purchasing, shipping and receiving, accounting, operations. Not just the leadership team.
- 02
You get a ranked list
The opportunities we found, what each one is worth, and how realistic it is to build with the data you already have. Then we recommend which one to do first and why.
- 03
You decide who runs it
Two to four weeks, and you end up with a detailed roadmap. You can then run the plan yourself, with your own team, or with us.
Not sure if this applies to your business?
Let's talk for 25 minutes. Tell us what's going on, and we'll figure out together whether there's something here worth a deeper look.